Staff training- the key to growing your business

OKAY, so not the kind of training shown above, but implimenting a successful training system for your staff can feel like such a pain! One issue is that it doesn't come cheap! And trying to find the time to train your staff while not impacting on their day-to-day work can be complicated. However, I am a true believer in the importance of training and it's no secret. 

OKAY, so not the kind of training shown above, but implimenting a successful training system for your staff can feel like such a pain! One issue is that it doesn't come cheap! And trying to find the time to train your staff while not impacting on their day-to-day work can be complicated. However, I am a true believer in the importance of training and it's no secret. 

When considering the introduction of staff training within your own organisation, it is important that you consider the job you are taking on. For instance, in order for cleaning operatives to properly identify the correct product to use on any given surface, they must have an understanding of why the product cleans, how the product can be applied, how the surface being cleaned can be affected and the standard that can be achieved. To be able to do this, knowledge of all of the various components that make up an efficient cleaning regime is imperative. 

The Importance of Training

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The common perception of the cleaning industry, from those who know no better, is that it is simple, menial work that can be done with little or no thought by anyone. Those of us who have had any kind of input into the delivery of efficient, cost effective cleaning services know that this perception is totally unjustified.

In actual fact, the opposite is the case; your ability to provide high quality cleaning services at a competitive price will be greatly improved if there is appropriate investment in the most important resource at your disposal...cleaning operatives!

Making adequate provision for the development of a well trained workforce will have many added benefits. Examples of these would be:

1. Increased Morale By investing in training and continuous development, cleaning operatives will inevitably feel more valued as a member of the workforce. This can lead to increases in staff morale, reductions in sickness levels and, perhaps most importantly, staff will become more productive.

2. Increased Cost-Effectiveness In addition to the increases in efficiency and productivity, training will inevitably lead to cleaners being less wasteful when using cleaning chemicals. Indeed, as well as poor use of chemical cleaning products, staff could also be using inappropriate products, which can be costly and ineffective. This can be eradicated almost immediately.

Another area where costs will be reduced is through training staff to care for their cleaning equipment. Proper routine cleaning and maintenance of machinery and equipment will increase their useful working life, thus significantly reducing costs.
Also, the avoidance of potentially expensive personal injury compensation claims from employees can only be achieved through the provision of effective training.

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3. A Safer Working Environment
If the proper emphasis is placed on all Health and Safety issues within the overall cleaning system, you can ensure that cleaning operatives make a valuable and measurable contribution in ensuring a safe working environment for all users of the building.

The main area of concern for cleaning operatives is to take steps to ensure that all staff are aware of the dangers associated with the use of potentially harmful cleaning chemicals and cleaning equipment, and it is essential they are properly trained in their safe use. A principle aim of any organisation should be to adopt a positive attitude towards health and safety throughout the workforce.

4. Increased Business Development Opportunities
Training in specialist procedures will lead to greater business development opportunities. Any company that places a greater emphasis on staff training and development will be in a much better position to adapt to the changing demands of its customer base.

A cost-effective solution. 

LMS system

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The learning management system is a fantastic site that allows you to train both yourself and your staff in the fundimentals of cleaning. There are 10 courses all of which can be completed in your own time. Your staff will have to undergo a quick test following each course and be offered a printable certificate upon completion. We have a number of customers who rave about this software and use it to train tonnes of new cleaning staff.  Whats amazing is its all completely free, so there's nothing to lose! Sign up now or for more information download the flyer

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We also offer youtube clips, animated product usage guides and a whole range of advice. For more information give us a call on 020 7700 3322, visit www.janitorialexpress.london or email [email protected]

 

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