In the 3rd of this 3 part series of Blogs I try to answer some of the questions we are frequently asked by our customers relating to problems they experience when cleaning and maintaining carpets. Some of the information is taken from material produced by Prochem Europe and the Jangro Group.
ODOUR - CARPET SMELLS AFTER CLEANING
I cleaned a carpet last week and the customer says it stayed damp for days and it now smells. How can I remedy the problem?
Carpet which takes too long to dry:
Effective drying conditions were not in place. Doors and windows need to stay open for air flow; air movers should be used; some heating is beneficial but not without ventilation.
Bacteria may have set in causing the odour. Use a sanitiser such as CLENSAN as a pre-treatment to deodorise the bacteria. Follow label instructions and rinse-extract with FIBRE & FABRIC RINSE to which ODOUR FRESH can be added.
ODOUR - CARPET SMELLS “FISHY”
I cleaned a carpet and now the customer is complaining that the carpet has a pungent fishy smell. What can I do to get rid of the smell?
If smell is not due to slow drying as above, it could be that adhesive in the construction or adhesive which is gluing the carpet or tiles to the subfloor has been upset by the cleaning process. This is a difficult situation to remedy. Use ODOUR FRESH, Ensure good ventilation. The odour should improve with time.
Avoid over-wetting in future cleans.
ODOUR - CARPET SMELLS OF DOG / SMOKE
I’ve got an end-of-tenancy clean to do and the previous tenant had dogs / smoked. How do I get rid of the smell?
Clean in the normal way but add ODOUR NEUTRALISER to the cleaning solution. It can also be sprayed onto the carpet and rinse-extracted.
For severe odour contamination, for example after a fire, ODOUR NEUTRALISER should be fogged into the room with a cold fogging unit as per label instructions.
For dog odour problems, try cleaning the area where the dog is known to have been lying with TRAFFIC LEAN or any other pre-spray with the solvent additive CITRA-BOOST in order to eliminate natural oils from the dog fur which will have transferred to the carpet or rug. Rinse-extract with FIBRE & FABRIC RINSE.
ODOUR - CARPET SMELLS OF URINE
I’m cleaning a nursing home. How do I get rid of the smell of urine?
1. If the area where the urine went down can be located, spray with a strong hot solution of FIBRE & FABRIC RINSE and extract out with the same solution in the machine tank. Then treat with URINE NEUTRALISER as per label instructions.
2. If the urine odour is everywhere, pre-spray with NEUTRA-SOFT then rinse-extract with NEUTRA-SOFT® in the machine. Use this system on a regular maintenance basis to control odour.
3. Use ODOUR FRESH as a deodoriser.
I have a carpet to clean which smells of urine from puppies/kittens. What products do you suggest?
All of the above systems also apply to animal urine. Spraying URINE NEUTRALISER onto fresh urine will be the most effective method of controlling the odour.
NB. If the urine has penetrated through the carpet to the underlay and/or subfloor, it is sometimes necessary to roll the carpet back and treat underneath with URINE NEUTRALISER to fully eliminate the urine odours.
For our free guide on Carpet Care click on the link below: